Insurance disputes

When your insurer won’t play fair.

When you pay your premiums month after month, you expect your insurer to honor its obligations when you need them most. When a company delays, denies, or lowballs a valid claim, you may have a bad-faith insurance claim — and the right to legal protection.

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Your trusted bad-faith insurance attorney in Huntsville

At Johnston, Moore & Weston, we stand up for Huntsville residents who have been mistreated by their insurance companies. Some insurers delay claims without reason, deny valid coverage, or offer settlements that fall far short of what policyholders are owed. We understand how overwhelming it feels when the company you trusted turns its back on you, and we provide direct, knowledgeable legal support to help you understand your rights and hold insurers accountable.

What is bad-faith insurance?

Insurance companies have a legal duty to act honestly and fairly when handling policyholder claims. When they deliberately fail to meet that duty, it’s called acting in “bad faith.” This goes beyond a simple dispute over a claim amount — it involves intentional or unreasonable conduct that puts the insurer’s interests above yours. Many Huntsville policyholders don’t immediately recognize these practices as unlawful; a bad-faith insurance lawyer can help you identify whether your insurer’s conduct crosses the legal line.

Common examples of bad-faith practices

Bad faith can take many forms. Common examples include:

  • Unreasonably denying a valid claim without a proper investigation
  • Delaying payment on a claim without a legitimate reason
  • Offering a settlement far below the actual value of the claim
  • Misrepresenting policy terms or coverage provisions
  • Failing to communicate in a timely and transparent manner
  • Canceling a policy improperly after a claim is filed
  • Refusing to defend a policyholder in a covered lawsuit

If any of these situations sound familiar, speaking with a bad-faith insurance attorney is the most important step you can take right now.

Alabama law and bad-faith insurance claims

Alabama has specific legal protections in place for policyholders. Under Alabama law, insurers can be held liable for both the original claim amount and additional damages when they act in bad faith. In some cases, policyholders may also be entitled to punitive damages — financial penalties designed to punish particularly egregious insurer conduct. Navigating this framework without experienced legal guidance is difficult, and a lawyer who understands both state law and the tactics insurers use can make a meaningful difference. To succeed in a bad-faith claim in Alabama, you generally need to show:

A valid policyA valid insurance policy was in place when the loss occurred.
A legitimate claimA legitimate claim was submitted under that policy.
A denial or non-paymentThe insurer denied or failed to pay the claim.
No reasonable basisThere was no reasonable basis for the denial.

How a bad-faith insurance lawyer can help

Insurance companies have teams of adjusters, attorneys, and claims specialists working to minimize what they pay out. You should have someone equally committed in your corner. A bad-faith insurance attorney from our firm can:

  • Review your claim and policy to determine whether bad faith occurred
  • Gather documentation, including claim records, correspondence, and internal insurer communications
  • Negotiate with the insurance company on your behalf
  • File formal complaints with the Alabama Department of Insurance where appropriate
  • Take your case to litigation if the insurer refuses to act fairly

We don’t just look at the surface of your situation — we dig into the details to build the strongest possible case for you.

Who we represent in Huntsville

We work with individuals and businesses throughout Huntsville whose insurance claims have been mishandled or wrongfully denied. The types of policies involved in bad-faith claims include:

  • Homeowner’s insurance
  • Auto and vehicle insurance
  • Health and disability insurance
  • Life insurance
  • Commercial and business insurance
  • Liability insurance

No matter what type of policy you have, if you believe your insurer has acted unreasonably or dishonestly, you have the right to seek legal guidance. Our attorneys are here to listen and help you determine the right path forward.

Why choose Johnston, Moore & Weston

Johnston, Moore & Weston has served the people of North Alabama for years, building a reputation grounded in honest, thorough, and client-focused legal advocacy. We know this community, and we know how much is at stake when an insurance dispute threatens your financial security or recovery. When you work with us, you get:

  • Direct access to attorneys who handle your case personally
  • Clear communication every step of the way
  • A firm that isn’t afraid to go to trial when that’s what it takes
  • Deep knowledge of Alabama insurance law and policyholder rights

We treat every client the way we’d want a family member treated — with respect, honesty, and a genuine commitment to results.

Common questions

Bad faith is intentional or unreasonable conduct that puts the insurer’s interests above yours — such as denying a valid claim without a proper investigation, delaying payment without a legitimate reason, or offering a settlement far below the claim’s actual value. It goes beyond a simple disagreement over a claim amount.

Generally, you need to show that a valid policy was in place, that a legitimate claim was submitted under it, that the insurer denied or failed to pay the claim, and that there was no reasonable basis for the denial.

Huntsville, Madison, Decatur, Cullman, Gadsden, Anniston, and the surrounding North Alabama communities — from our downtown Huntsville office.

Don’t let your insurer’s bad faith go unchallenged.

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